For order, sizing, customization or after-sales questions, include your order number or product link. Please do not send payment-card details, passwords or verification codes.
Standard production is completed within one calendar month after payment and final specification approval; shipping time is additional. Rush orders are agreed individually. Contact us before returning jewelry so we can provide the correct address. For time-sensitive changes or cancellations, the time of your first message is used to determine the applicable fee.