Shipping policy

Updated October 16, 2026.

Made to order: production within one month

Production is completed within one calendar month after payment and confirmation of your final specifications. This is the making period, not the delivery period. For bespoke orders, we confirm the schedule with you before production. Rush orders are arranged individually; contact us before ordering with your required date. Any rush fee and revised schedule must be agreed in advance.

Delivery estimates after dispatch

• United States: approximately 3–5 business days.
• Other supported destinations: approximately 5–10 business days.

Total delivery time = production time + shipping time. Business days exclude weekends and public holidays. Carrier and customs delays can affect transit; shipping estimates are not guaranteed arrival dates. If we expect a production delay, we will contact you with an updated estimate and available options.

Shipping fees

Shipping within the United States is free. For other destinations, the shipping charge is shown at checkout before payment. Available destinations and delivery services depend on the shipping address.

Import duties and taxes

We cover import duties and import taxes for shipments to supported destinations, including the United States, Canada, the United Kingdom and Australia. If a carrier requests an additional import payment, contact us before paying so we can resolve it. This does not describe local sales taxes separately displayed at checkout.

Tracking and delivery support

We provide tracking after dispatch. The first tracking scan may take time to appear. Please verify your address and contact details at checkout. Contact us promptly for address changes; redirection may not be possible after dispatch. For stalled tracking, a damaged parcel or a missing delivery, email support@ulricaring.com with your order number and tracking details so we can investigate. For returns, request instructions before sending any parcel.