Shipping policy

Made to order

Standard production takes approximately 21 business days after payment and final specification approval. Expedited production is approximately 14 business days for solid gold and platinum, or 18 business days for silver and gold-plated silver, subject to availability. We confirm custom-design schedules and rush fees before production.

Delivery after production

Allow approximately 3–5 business days for U.S. shipping or 5–10 business days elsewhere. Business days exclude weekends and public holidays. Production and transit are separate; customs or carrier delays may extend estimates.

Shipping charges

U.S. shipping is complimentary. For other destinations, applicable charges are displayed at checkout before payment.

Import duties

We cover import duties for Canada, Australia, and the United Kingdom. For other destinations, import charges are payable by the customer unless checkout expressly includes them. Any local sales taxes displayed at checkout are separate.

Tracking and help

Tracking is provided after dispatch. Please verify your delivery address carefully; changes after dispatch may not be possible. Contact support@ulricaring.com or WhatsApp +1 (617) 201-3047 for delays, damage, or delivery questions.